privacy policy

1. ABOUT THIS PRIVACY POLICY

We respect your right to privacy and treat any information you give to us with care. This Privacy Policy describes how we collect, use, share, store or otherwise process the information we hold about you. We are committed to ensuring the personal data you provide is used for the purpose it was collected and is kept secure.

Your personal information allows us to provide the services you have asked for, as well as enabling us to improve those services by understanding your interests and preferences. By understanding what you like (and what you don’t) we are able to personalise your experience.

2. ABOUT US AND CONTACTING US:

Se7e Life Design, a brand that belongs to MHS Group, can be contacted thru the email hello@se7e.pt.

3. HOW WE COLLECT YOUR PERSONAL INFORMATION:

“Se7e Life Design” and referred also in this policy as "we", "us" or "our" for short) do not get your information from third party entities. All our contacts are obtained throw direct contact (in Fairs and Events) or thru e-mail/phone previous made contact.

This could be:

3.1. Information you provide to us voluntarily and directly such as when you visit the venue, sign up to a mailing list, fill in forms on the website, purchase services, contact us by telephone, email or otherwise, give us feedback or enter a competition or prize draw.

4. PERSONAL INFORMATION WE COLLECT:

Generally, we may collect your personal data which means personal details from which you can be identified or are identifiable, for example:

4.1. Contact details such as your name, address, e-mail address and phone number which may be information you provide to us.

4.2. Email activity - we may collect information relating to how you respond to our emails and whether you open them and click the links.

4.3. We may collect information about events you attend, mailing or priority lists you sign up to, and services we provide to you.

4.4. Other online or offline dealings - we may collect details of your interactions with us via social media or correspondence via email or telephone. If you follow one of our social media accounts (listed in clause below) we may receive the following personal information about you: your account name, gender, general interests, location, age.

5. HOW WE KEEP YOUR PERSONAL INFORMATION SECURE

Technical and organisational measures:

We store personal information on our secure electronic systems. We store your data in a reputable cloud-based service providers. We can assure you that we take all reasonable steps to ensure your data is handled securely under appropriate agreements with our suppliers.

6. HOW LONG WE KEEP YOUR PERSONAL INFORMATION

We will retain your information for as long as necessary for the uses set out in this Policy, while there is a legitimate business reason for doing so, or where it is in the public interest. If you ask us to delete your information before this time, we may not be able to do so for technical, legal, regulatory or contractual constraints.

7. LEGAL BASES FOR USING YOUR PERSONAL INFORMATION

All organisations need a legal reason to use your personal information. There are a number of legal grounds that enable data processing. It’s quite complicated but below are the most relevant grounds you should be aware of and the ones we generally rely on:

7.1 With your consent

There are some activities where we process personal information with your consent, for example, where we want to send you marketing messages by email, we would ask your permission first and you could opt-out at any time by clicking on the unsubscribe link on the email or updating your account preferences.

7.2 For a legitimate interest

Sometimes we may use your information to help achieve our business objectives but only where that activity doesn’t negatively affect your rights. For example, monitoring and analysing the information we hold about you and our other customers in order to make informed decisions about our services, website and advertising, sending you customer feedback surveys, or providing social media and marketing content that is of interest to our followers on social media.

You can object to us relying on our legitimate interest to use your personal data in these ways at any time by getting in touch with us using the contact details above.

8. HOW WE MIGHT USE YOUR PERSONAL INFORMATION:

8.1. To provide you with a more personalised experience - looking at the information we hold about you and your interests to create a more tailored experience. We may do this by providing you with information about other services we offer that are similar to those that you have already purchased or enquired about.

8.2. To improve our offering - monitoring and analysing the information we hold about you and our other customers in order to make informed decisions about our products, services, websites and advertising.

8.3. To administer our websites and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes, and as part of our efforts to keep our websites safe and secure. 8.4.To allow you to participate in interactive features of our services, when you choose to do so.

8.5. To notify you about changes to our services.

8.6. To analyse the use of our websites and make suggestions and recommendations to you and other users of our websites about products or services that may interest you or them.

9. DISCLOSING YOUR PERSONAL INFORMATION:

We may disclose your personal information if required to do so by law or in good-faith believing such action is necessary to comply with the law. We will not sell or otherwise share your personal information with third parties for their own marketing purposes without your consent except in the following instances:

9.1 Unless required by applicable law or if we are ordered to do so by a court or other similar body;

9.2 As we may think necessary to protect our legal rights, or that of a registered user or third party, or to prevent personal injury; and /or

9.3 Where we are approached by a potential buyer of our business and/or assets or in relation to any joint venture or other business arrangement. In such circumstances we will be able to pass on your personal information to such third party's advisors and to any prospective buyer, as well as to any other relevant parties.

10. ACCESS AND CONTROL

10.1 Withdrawing consent

You can change your mind about receiving direct marketing from us at any time. To do this simply press the “unsubscribe” in our Newsletter. 111.3 Other rights

You may have the right to object, erase, or restrict our processing of your information; for example, where we process your personal information because this is in our legitimate interests, you may object to this. We will carefully consider your request as there may be circumstances which require us to, or allow us to, continue processing your data.

You may also ask us to correct any inaccuracies in your personal information. Just get in touch using the contact details above.

11. HOW DO I CHANGE MY PERSONAL DETAILS?

We want to ensure that we provide you with the best possible service. Please therefore always keep us updated of any changes to your personal information, for example, if your email address changes. You can do this by getting in touch using the contact details above - hello@se7e.pt

12. IF YOU DON'T FEEL WE'RE ADHERING TO THIS PRIVACY POLICY, WHAT SHOULD YOU DO?

If at any time you believe that we have not adhered to the terms of this Privacy Policy, please notify using the contact details above and we will make any efforts we can to determine and solve the problem promptly.

13. CHANGES TO OUR PRIVACY POLICY

From time to time we may make changes to this Policy. This might be in relation to changes in the law, best practice, changes to the services we provide or collection and use of your personal information. We will always display clearly when the Policy was last updated and where appropriate, notify you of any relevant changes.